OUTSOURCING QUOTE
888-339-6699
- Telemarketing
- Surveys
- Lead generation
- Appointment scheduling
- Up sell/cross sales
- Product promotion
- Seminar population
- Database cleansing
- Consumer response
- Customer service
- Dealer location
- Direct TV response
- Website response
- Sales leads
- Order Processing
- Toll-Free response
Call Center Outsourcing - English & Spanish Customer Services
Nexus Teleservices is a leading provider of offshore call center English and Spanish customer services. With years of experience in customer services to the English and Spanish speaking markets in the Americas, we can help your company reach out and touch the Hispanic community in a very personal way. The Hispanic population is estimated at over 40 million people and is the fastest growing demographic in the US. If you haven't considered creating a focused marketing effort to this group of potential customers, they may be turning to your competitors.
We specialize in Spanish customer services to the Hispanic market offering bilingual English-Spanish or Spanish-only service representation. If customer acquisition, retention and growth is important to you, now is the time to penetrate and serve the US Hispanic market with high quality, professional bilingual representation from Nexus Teleservices.
ENGLISH & SPANISH
CUSTOMER SERVICES
Outsourcing your English and Spanish customer services to Nexus and you can be assured that your post-sales process will be high quality, efficient and cost-effective. With our customer services your organization can concentrate on your company's core business while increasing customer satisfaction and lowering service costs during the customer life cycle. Our customer services range from personalized script development, prequalification, screening, escalation and post contact follow up. Customer contact can be via telephone, fax, Email or chat, whatever is most convenient for you and your customer. Your customer service contacts are automatically recorded and available for your review allowing you to evaluate your product and services and the quality of our services. Want to listen to our sales representative in real-time talking to your perpective customers? No problem. You can do this remotely via a standard Internet connection.
WHY OUTSOURCE TO NEXUS?
When you outsource your English and Spanish customer services to Nexus, you will increase your customr retention, satisfaction and reduce your support costs in the process. Our experienced, highly trained and productive customer service professionals can support both the English and Hispanic markets in the Americas allowing market expansion. We have extensive experience in providing customer services to a wide range of industries including: B2C financial, travel, continuing education, health, and non-profit organizations among others.
